SENSE. PURE. NATURE.

PRIVACY AND SECURITY

About privacy policy

This privacy policy (the "Rules") explains how Noelle d.o.o (hereinafter: "Noelle d.o.o") collects, uses and manages your personal information contained on the website and which Noelle doo is available using the website www.kaiaa.hr.

Noelle d.o.o is committed to protecting and respecting your privacy. Read these rules carefully to understand why and how we collect your personal information and how it will be used. In terms of the personal data we collect, Noelle d.o.o. is the "processing manager", i.e. the one who determines the needs for which and the means by which personal data are processed.

Noelle d.o.o as a provider of the website www.kaiaa.hr is committed to the protection of privacy and personal data.

If you wish to contact us regarding these rules or regarding your personal data, please use the following contact details:

Company name: Noelle d.o.o

Address: Nova Ves 45/1

Telephone number: +385 99 547 71 78

E-mail: info@kaiaa.hr

When using www.kaiaa.hr for activities such as opening an account, using the online store, filling out surveys, commenting, publishing content, participating in contests or sweepstakes, sending feedback, seeking information about services, responding to job advertisements, Noelle doo can request from the user to provide certain additional personal information. In this case, before providing additional personal data, the user is obliged to study these Privacy Policy and the General Terms and Conditions and agree to their application in relation to additional data.

Depending on the types of activities, some of the requested data are defined as mandatory and some as voluntary. If the user does not want to provide mandatory information for the activity that requires it, he will not be allowed to participate in that activity.

Noelle doo collects and uses personal data in order to enable users to use services and activities through the website www.kaiaa.hr, improve the work of the website www.kaiaa.hr, create a user database for the purpose of improving the service and / or marketing, contact users for delivery of marketing notices, improved advertising and promotional activities and analysed the use of the website www.kaiaa.hr. Also, personal data can be used to solve problems, perform administrative tasks and establish contact with users.

On the website www.kaiaa.hr, Noelle doo collects the following personal data of respondents: name and surname, password, telephone number, address, e-mail address, product sending address, billing address, postal code, city, gender, date of birth, company and OIB for companies only.

The following persons may have insight into the personal data of users in the execution of their scope of work related to sales contracts that customers enter into with Noelle d.o.o: legal entities participating in the execution of sales contracts such as delivery services, bookkeeping services, IT support, marketing support , companies associated with Noelle doo, public bodies that require the submission of personal data in accordance with the regulations binding on Noelle doo, and about which Noelle doo keeps the prescribed records of processing activities.

What privacy rights do you have?

Noelle d.o.o respects that every user should be able to ensure the accuracy, completeness and up-to-dateness of their personal data. If the user considers that his personal data is incomplete, inaccurate or not updated, he can contact Noelle d.o.o by sending an e-mail to info@kaiaa.hr.

Please note that at any time you have the right to request the following from Noelle d.o.o:

 

· To give you access to your personal data

Noelle d.o.o can ask what personal data you use, and you can also request access to that personal data. You have the right to know the purpose of the processing, which categories of your personal data we store, the authorities or categories of authorities with whom we share your personal data, the retention period, as well as the source of the data in case the data is collected indirectly.

· To provide you with a copy of the personal information we hold

You can contact us if you want a copy of some or all of the personal information we hold about you.

· Request the correction of incorrect data

We want your personal information to be accurate and up to date. You can ask us to correct or remove information that you think is inaccurate or out of date.

· Request the deletion of personal data

You may request to stop processing or even request the deletion of personal information about you that we hold. If we need your personal information to perform a contractual obligation to you, Noelle d.o.o may cease to be capable of performing such contractual obligations. Also, if your personal information is needed in order to be able to fulfill certain legal obligations (eg tax obligations), your request may not be able to be fulfilled.

· Restricting access to your data (us and / or third parties) in certain processes or in full

If you wish to challenge the accuracy of the data, or we no longer need personal data for the purpose of processing, but you need them to establish, execute or process legal claims or you have objected to processing on grounds we deem legitimate, you have the right to restrict personal data processing.

· File a complaint about the way we use your information.

Remember that you have the right to object to the processing of personal data based on a legal basis that Noelle d.o.o considers legitimate.

· Request the transfer of data to another processor (transferability of rights)

If the processing is based on your consent or is performed by automatic means, you have the right to ask Noelle d.o.o to transfer the data to another processor.

To exercise any of the above rights please use Noelle d.o.o contact information from the privacy section.

If you are not satisfied with how we have collected or used your personal data, you can lodge a formal complaint with the Personal Data Protection Agency.

www.kaiaa.hr have their own statements of confidentiality and data collection and ways of using and publishing them. If a user visits one or more other websites through the website www.kaiaa.hr, Noelle d.o.o recommends that users review the privacy statement of that website.

Noelle d.o.o is not responsible for the ways and conditions of work of third parties.

Where is your personal information stored?

We store the personal information we collect about you in a secure environment. Your personal information is protected from unauthorized access, disclosure, use, alteration or destruction by any organization or individual.

Some data is still stored in paper form, but we tend to digitize all the personal data we process. The processed data is stored in our premises and IT systems, but sometimes we store the data on the servers of our trusted service providers.

Noelle d.o.o. will ensure that the user's personal data is kept in a secure place (which includes reasonable administrative, technical and physical protection to prevent unauthorized use, access, disclosure, copying or alteration of personal data), which can only be accessed by Noelle d.o.o.

The data collected for the purposes specified in these Rules will be stored only for as long as is necessary to fulfill the stated purposes. Your personal information will not be stored in a form that allows you to be identified for longer than Noelle d.o.o reasonably deems necessary to accomplish the purpose for which it was collected or processed. Noelle d.o.o will keep certain personal data for a period of time prescribed by law or a regulation that obliges Noelle d.o.o to keep data.

If you have given us consent, we will process your personal data until the consent is withdrawn. If you make a well-founded objection to the processing of personal data based on a legitimate interest, we will not process your personal data in the future.

If judicial, administrative or extrajudicial proceedings are instituted, personal data may be stored until the end of such proceedings, including a possible period for declaring remedies. Noelle d.o.o will store certain personal data for a period of time prescribed by law or a regulation that obliges the controller to keep the data. 

Does Noelle d.o.o share data with third parties?

Privacy is important to us, so we will never share your personal information with third parties except for the purposes described in this Policy.

As you know, Noelle d.o.o. works with other companies. This means that we sometimes share your personal information, using secure IT systems. When we do so, the data is transferred to servers located in the EU or in a country that provides an adequate level of protection in accordance with EU legislation.

In addition, we may provide your personal information to our trusted partners who maintain our IT system or provide services on behalf of Noelle d.o.o. For example, for marketing, finance, advertising, payment processing, delivery and other services inside and outside Noelle d.o.o. However, these service providers are obliged, according to the relevant contracts, to use the data entrusted to them only in accordance with our guidelines and exclusively for the purpose we have strictly determined. We also oblige them to adequately protect your information and to consider it a trade secret.

In some cases, our partners who provide services on behalf of or for Noelle d.o.o. may process your data outside the European Union. However, the contracts we enter into with such entities oblige them to treat your data with special security measures in accordance with the regulations in force in the Member States of the European Union.

Noelle d.o.o does not record or store user transaction data required for card payments.

How long will Noelle d.o.o keep your personal information?

Noelle d.o.o will not retain your personal information for longer than the period for which the information is needed to fulfill the purpose of its use. More information about the retention periods of certain types of data can be found in the section What will we use your data for?

What will we use your data for?

We may use your personal information in several different ways, mainly to perform our contractual obligations to you, but sometimes to improve your shopping experience, direct marketing and security reasons.

Order processing and service delivery

When you make a purchase through the Website, as the case may be, we may ask you to provide certain personal information that is necessary to properly process your purchase.

The customer agrees that Noelle d.o.o may process the given personal data for the needs of its own records and statistics, for the purposes of creating a customer database, informing about products and services, for the purpose of informing about delivery, for the purpose of delivering promotional materials, improving customer relations and improving service. Noelle doo may provide this information to third parties for the purpose of executing contracts, protecting the interests of users and Noelle doo and preventing possible abuses, the need for better insight and understanding of individual needs and requirements of users and developing opportunities to provide all services Noelle doo customer satisfaction.

Noelle d.o.o will retain personal data for as long as necessary for the purposes provided for in these Terms and Conditions.

To ensure that the products and services you purchase from us are delivered to the correct address, we share your personal information required to provide certain services with trusted external partners (e.g. your name, shipping address and delivery messages you specify - such as age days when you want to receive delivery).

In addition to personal data, Noelle doo may request from the user other data that cannot be identified, and are not considered personal data (for example, data on how to use the site, computer, Internet server, preferences, hobbies, interests, activities), which Noelle doo enables better, more precise and personal selection of data for users, improvement of the website and additional directing and adjustment of its content to users. Based on this data, Noelle d.o.o learns information about which contents are the most popular among which users.

Cookies

We will retain and evaluate information about your recent visit to our website and how you have used different parts of our website for analytical purposes, ie to understand how users use our website.

To maintain the website and ensure that its functionality is at the expected level, Noelle d.o.o uses a technology known as “cookies”. Cookies are small files that we send to your computer and can be accessed later. They can be temporary or permanent. Thanks to cookies, you can easily search our pages and display results that are relevant to you. Cookies show us what interests you and other visitors to our website, which helps us improve it.

Read more about cookies in the Cookies Policy.

Other websites

This Privacy Policy applies only to the use and utilization of data collected by Noelle d.o.o from users (respondents). Other websites that can be accessed through the website www.kaiaa.hr have their own statements of confidentiality and data collection and the ways of their use and publication. If a user visits one or more other websites through the website www.kaiaa.hr, Noelle d.o.o recommends that users review the privacy statement of that website.

Noelle d.o.o is not responsible for the ways and conditions of work of third parties.

Marketing

Noelle d.o.o would like to send you information about our products and services that you may be interested in. However, we may only send such marketing material if you choose to do so. Please note that even if you have agreed to receive our marketing messages, you may opt out of receiving them at any time.

Entry into force and change of privacy policy

These Rules come into force on June 25, 2018.

Noelle d.o.o reserves the right to amend the Privacy Policy and it will be published on the website.

 

GENERAL TERMS AND CONDITIONS OF PERSONAL DATA PROTECTION

GENERAL PROVISIONS

The general conditions for the protection of personal data refer to personal data contained on the website and which have been processed using the website www.kaiaa.hr, ie collected and stored by the head of the personal data collection Noelle doo, Nova ves 45/1, Zagreb, OIB 87410410340 from the user of a natural person as a respondent. Noelle doo collects personal data for the purpose of concluding and fulfilling sales contracts, records of realized customer orders, unique customer identification, business analysis, marketing, implementation of reward system, product delivery, preparation of documentation related to sales, technical support and authorization of credit and debit card payments. .

Noelle d.o.o as a provider of the website www.kaiaa.hr is committed to the protection of privacy and personal data. Users are asked to read the General Terms and Conditions to better understand what data Noelle d.o.o. collects and how and for what purposes it uses them.

If the user has any questions related to the protection of personal data, he can directly contact Noelle d.o.o at the e-mail address info@kaiaa.hr.

Users are asked to carefully read the General Terms and Conditions of Personal Data Protection. By providing personal data via the website www.kaiaa.hr and agreeing to the General Terms and Conditions via the website www.kaiaa.hr, the user confirms that he has read, understood and agree to the General Terms of Personal Data Protection, and agrees to the collection, processing and use of your personal data in accordance with the General Terms and Conditions.

If the user does not agree with the General Terms and Conditions and the General Terms and Conditions of Personal Data Protection, he is obliged to leave and not use the website www.kaiaa.hr.

The General Terms and Conditions of the website www.kaiaa.hr apply to all issues that are not specifically regulated by the General Terms and Conditions of Personal Data Protection. 

CHANGES TO THE GENERAL TERMS AND CONDITIONS OF PERSONAL DATA PROTECTION

Noelle d.o.o may amend or supplement the General Terms and Conditions of Personal Data Protection at any time by publishing the amended text on the website www.kaiaa.hr. Amendments to the General Terms and Conditions of Personal Data Protection come into force immediately upon publication on the website www.kaiaa.hr.

The user as a respondent is responsible and obliged to review and study the valid General Terms and Conditions of Personal Data Protection available on the website www.kaiaa.hr before each provision of personal data.

PERSONAL DATA PROCESSED AND USE OF PERSONAL DATA

On the website www.kaiaa.hr Noelle doo collects the following personal data of respondents: name and surname, password, telephone number, address, e-mail address, product sending address, billing address, postal code, city, gender, date of birth, company and OIB for companies only.

The following persons may have insight into the personal data of users in the execution of their scope of work related to sales contracts that customers enter into with Noelle doo: legal entities participating in the execution of sales contracts such as delivery services, bookkeeping services, IT support, marketing support , companies associated with NOELLE DOO, public bodies that require the submission of personal data in accordance with the regulations binding on NOELLE DOO, and about which NOELLE DOO keeps collections of personal data.

The customer agrees that NOELLE DOO may process personal data for its own records and statistics, for the purpose of creating a database of customers, information about products and services, for information on delivery, for the delivery of promotional materials, improving customer relations and improving service. NOELLE DOO may provide the above information to third parties for the purpose of contract execution, protection of interests of users and NOELLE DOO and prevention of possible abuses, the need for better insight and understanding of individual needs and requirements of users and developing opportunities to provide all services NOELLE DOO customer satisfaction. NOELLE D.O.O will retain personal information for as long as necessary for the purposes set forth in these General Terms and Conditions.

NOELLE D.O.O will ensure that users ’personal information is kept in a secure place (which includes reasonable administrative, technical and physical protection to prevent unauthorized use, access, disclosure, copying or alteration of personal information), which can only be accessed by NOELLE D.O.O.

NOELLE D.O.O undertakes to provide users with access to their personal data in its possession to ensure that personal data is accurate, complete and up to date.

If users request the correction or deletion of their personal data, NOELLE D.O.O will modify or remove such data.

NOELLE D.O.O forwards the necessary personal data exclusively to business partners for the realization of the delivery of the customer's order or for the purpose of addressing printed advertising materials.

NOELLE D.O.O does not record or store user transaction data required for card payments.

NOELLE D.O.O will retain personal information for as long as necessary for the purposes set forth in these General Terms and Conditions.

The head of the personal data collection is NOELLE D.O.O.

The head of the personal data collection for each personal data collection that he keeps, establishes and keeps records containing basic information about the collection, and in particular the following:

  • name of the collection,
  • name, ie personal name of the collection manager and his / her seat, ie address,
  • purpose of processing,
  • legal basis for establishing a database,
  • categories of persons to whom the data relate,
  • types of data contained in the data collection,
  • method of data collection and storage,
  • time period of data storage and use,
  • personal name, ie the name of the recipient of the collection, his address, ie seat,
  • an indication of the entry or export of data from the Republic of Croatia with an indication of the state, ie international organization and foreign recipient of personal data and the purpose for that entry or export prescribed by an international agreement, law or other regulation, or written consent of the data subject,
  • an indication of the personal data protection measures taken.

The Personal Data Protection Officer is:

Barbara Stunić, barbara@noellebrush.com, +385 99 547 71 78, Nova ves 45/1, Zagreb

Personal data in personal data collections are adequately protected against accidental or intentional misuse, destruction, loss, unauthorized alteration or access.

The head of the personal data collection has taken the technical, personnel and organizational measures for the protection of personal data necessary to protect personal data from accidental loss or destruction and from unauthorized access, unauthorized alteration, unauthorized publication and any other misuse. employees in data processing to sign a confidentiality statement.

The user of the website www.kaiaa.hr has the right to obtain information on the collection and processing of his personal data from the head of the personal data collection. The head of the personal data collection shall submit, no later than 30 days from the submission of the request, to each user of the website www.kaiaa.hr at his request, or at the request of his legal representatives or proxies:

  • provide confirmation as to whether personal data relating to him are being processed or not,
  • provide information in an understandable form on the data relating to him whose processing is in progress and on the source of such data,
  • provide insight into the records of the personal data collection and insight into the personal data contained in the personal data collection related to it and their transcription,
  • submit excerpts, certificates or printouts of personal data contained in the collection of personal data relating to him, which must include an indication of the purpose and legal basis for the collection, processing and use of such data,
  • submit a printout of data on who and for what purposes and on what legal basis received the use of personal data relating to him,
  • give notice of the logic of any automatic data processing relating to it.

At the request of the user of the website www.kaiaa.hr, or his legal representatives or proxies, the head of the personal data collection is obliged to supplement, amend or delete personal data if the data is incomplete, inaccurate or out of date.

Irrespective of the request of the user of the website www.kaiaa.hr, in case the head of the personal data collection determines that the personal data is incomplete, inaccurate or out of date, he will supplement or change it himself.

The head of the personal data collection is obliged to inform the data subject and the recipients of personal data about the completed addition, change or deletion of personal data within 30 days at the latest.

When the user engages in certain activities on the website www.kaiaa.hr such as opening an account, using the online store, filling out surveys, comments, publishing content, participating in contests or sweepstakes, sending feedback, seeking information about services, When responding to a job advertisement, NOELLE DOO may ask the user to provide certain additional personal data. In that case, before providing additional personal data, the user is obliged to study the General Terms and Conditions of Personal Data Protection and agree to their application in relation to additional data.

Depending on the types of activities, some of the requested data are defined as mandatory and some as voluntary. If the user does not provide mandatory information for the activity that requires them, he will not be allowed to participate in that activity.

NOELLE DOO collects and uses personal data in order to enable users to use services and activities through the website www.Noelle doohr, improve the work of the website www.kaiaa.hr, create a database of users to improve the service and / or marketing, contact users to delivery of marketing notices, improved advertising and promotional activities and analyzed the use of the website www.kaiaa.hr. Also, personal data can be used to solve problems, perform administrative tasks and establish contact with users.

By providing personal data and accepting the General Terms and Conditions of Personal Data Protection, the user agrees that Noelle d.o.o. and the persons listed in these General Terms and Conditions, inform him about their promotional activities, products and services. 

PROVISION OF PERSONAL INFORMATION

By providing personal data pursuant to the General Terms and Conditions of Personal Data Protection, the user agrees to provide his personal data to NOELLE D.O.O for use by persons related to the same for marketing purposes, marketing and promotional activities and marketing notices.

Any other disclosure of personal data to third parties may be made only in accordance with the legal regulations governing the protection of personal data.

SUPPLEMENTS AND CORRECTIONS OF PERSONAL DATA

NOELLE D.O.O believes that every respondent should be able to ensure the accuracy, completeness and up-to-dateness of their personal information. If the user considers that his personal data is incomplete, inaccurate or not updated, he can contact NOELLE D.O.O by sending an e-mail to info@kaiaa.hr and request an appropriate supplement, change or deletion of personal data.

NOELLE D.O.O recommends users to update their personal information as soon as possible. Users may also request that account information be deleted or removed.

DATA PROTECTION

NOELLE D.O.O is extremely committed to the protection of personal data and has taken various precautions to protect the personal data of users. The user can access personal data on the website www.kaiaa.hr using a password and e-mail address.

CONFIDENTIALITY OF THIRD PARTY DATA

The general terms and conditions of personal data protection apply only to the use and utilization of data that NOELLE D.O.O collects from respondents. Other websites that can be accessed through the website www.kaiaa.hr have their own statements of confidentiality and data collection and the ways of their use and publication. If a user visits one or more other websites through the website www.kaiaa.hr, NOELLE D.O.O recommends users to review the privacy statement of that website. NOELLE D.O.O is not responsible for the ways and conditions of third parties.

OTHER DATA

In addition to personal data, NOELLE DOO may request from the user other data that cannot be identified, and are not considered personal data (for example, data on how to use the site, computer, Internet server, preferences, hobbies, interests, activities), which NOELLE DOO enables better, more precise and personal selection of data for users, improvement of the website and additional directing and adjustment of its content to users. Based on this data, NOELLE D.O.O learns information about which content is most popular among which users.

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